Refund Policy

Last updated: June 9, 2026

Our Promise

We mean it when we say money-back guarantee. If the machine hasn't booked you 20 new appointments in your first 90 days, we refund your setup fee — no fine print, no runaround, no questions designed to make you give up.

We're confident in what we deliver — but we also know that you're trusting us with your business. That trust matters to us, and this policy reflects that.

How to Request a Refund

Getting a refund is straightforward:

• Submit your request within 90 days of your setup purchase
• Email us at hi@callsandkeys.com with your order details (name, email used at checkout, and your business name)
• We'll process your refund within 5 business days — no questionnaires, no hoops to jump through
• Refunds are returned to the original payment method

What's Covered

• The one-time setup fee ($4,997) — 100% refundable if the machine hasn't booked you 20 new appointments by day 90
• Monthly Growth Engine fees ($797/mo) — the current month's fee is refundable if you're not satisfied with that month's work

The One Condition

For the guarantee to apply, the machine needs a fair shot. All we ask: keep your phone line active and call leads back within 24 hours. That's it. (If leads go unanswered for weeks, no system can work.)

What's Not Covered

A small number of costs can't be refunded because they're paid directly to third parties on your behalf:

• Ad spend — money paid to Google or Meta for advertising goes directly to those platforms and cannot be recovered by us
• Domain registration fees — once a domain is registered, the registration fee is non-refundable per registrar policies
• Software or third-party licenses — fees paid for tools or platforms on your behalf
• Previous months' subscription fees — only the current billing month is eligible for refund, not past months already delivered

Before any third-party spend is made on your behalf, we will confirm the amount with you in writing. You'll always know what's being spent and where.

Cancelling the Monthly Service

The Growth Engine is month-to-month. Cancel at any time by emailing us — cancellation takes effect at the end of your current billing period, and there is no cancellation fee.

If you cancel and are not satisfied with the work delivered during your active month, the current month's fee is refundable under our standard guarantee.

Questions?

We're real people and we're easy to reach. If you have any questions about your order or this policy, just email us at hi@callsandkeys.com and we'll get back to you promptly.